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Get in Touch: We’re Here to Help!
Contact Pacific Aroma
We love hearing from our customers! Whether you have questions, concerns, or feedback, please reach out. Our dedicated customer support team is here to assist you.
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Got a question? We’re here to help.
Find answers to common questions here. If you need more help, contact our support team.
Which payment methods do you support?
We accept credit/debit cards, PayPal, and Apple Pay. Choose your payment method at checkout.
How long is the shipping duration?
Shipping times vary by product and location. Standard shipping is 3-7 days. Expedited options available.
What is your refund policy?
Your satisfaction is our priority. Return items within 30 days for a full refund. Some products may have specific policies.
Can I monitor my order?
Yes! After shipping, you’ll get a tracking number via email to track your order on our website.