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Frequently Asked Questions: Your Guide to the Pacific Aroma Experience
Got a question? We’ve got answers.
Below are some common questions our customers ask. If you can’t find what you’re looking for, please contact our support team.
What payment options are available?
We accept credit/debit cards, PayPal, and Apple Pay. Select your preferred option during checkout.
How quickly will my order arrive?
Shipping times vary by product and location. Standard shipping takes 3-7 business days. Expedite for faster delivery.
What is your return policy?
Your satisfaction is our priority. Return items within 30 days of delivery for a full refund. Some products may have specific policies.
Can I track my order?
Yes! Once shipped, you’ll receive a tracking number via email to monitor your order’s progress.